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Warranty Policy

General Warranty Information

Warranty coverage is only available to the original purchaser with valid proof of purchase. The warranty terms can vary depending on the product, ranging from a 1-year warranty to a lifetime warranty. To find out more about the warranty for your specific product, you can visit the MyBat Pro website.

All notifications regarding warranty claims will be sent via email, whether approved or denied. If the claim is approved, a replacement of equal or greater value will be sent via US Postal Service. Please note that the $7.95 shipping and handling fee is the customer's responsibility. We appreciate your business and support of MyBat Pro.

If you have any questions, comments, or concerns about the warranty process, please email us at info@mybat.com. Please allow up to 48 business hours for our customer service team to respond. Thank you!

1-Year Warranty

MyBat Pro warrants that products purchased from an authorized dealer will be free from workmanship and material defects when used for their intended purposes under normal conditions for the period stated of 12 months as stated on the packaging. The warranty is limited to the original purchaser with valid proof of purchase.

Lifetime Warranty

"Lifetime" is defined by MyBat Pro as the period of time during which a product can be used under normal conditions until such time that it can no longer function as intended. Products that feature a lifetime warranty will be covered against manufacturer defects and unexpected damages within a reasonable time frame. It is the right of MyBat Pro to determine the expected lifetime of our products and determine a reasonable period based on the purchase date.

Exclusions & Limitations

This warranty will not extend to damage resulting from normal wear and tear over time, accidents, improper care, modifications, disassemblies, or alterations to the product, misuse, abuse, or improper operation. The warranty does not cover any lost or stolen products. 

MyBat Pro is only responsible for its own products and does not cover any other brands or devices themselves, such as phones, tablets, or any other electronic devices.

Submitted claims are subject to review, and additional information, such as proof of damage and return of defective products, may be requested.

The warranty is void and not applicable if the product is purchased from an unauthorized reseller or counterfeit product. Contact info@mybat.com if you would like to know if the location where your product was purchased is an authorized reseller.